Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: August 21, 2025

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form or email
  • Subscribe to our newsletter or email updates
  • Leave comments or submit content on our website
  • Participate in surveys or promotional activities

This information may include:

  • Name and contact information (email address, phone number)
  • Demographic information (age, location)
  • Content you submit (comments, photos, reviews)
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and browser type
  • Device information (operating system, screen resolution)
  • Pages visited and time spent on our site
  • Referring website and exit pages
  • Click patterns and user preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

Website Operations

  • Provide and maintain our website services
  • Improve website functionality and user experience
  • Analyze website traffic and usage patterns
  • Prevent fraud and enhance security

Communication

  • Respond to your inquiries and comments
  • Send newsletter updates and nail care tips
  • Notify you about website changes or new content
  • Provide customer support

Content and Marketing

  • Personalize content recommendations
  • Display relevant advertisements
  • Conduct research and analysis for content improvement
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and performance
  • Provide personalized content and advertisements
  • Enable social media features

Types of Cookies We Use

Essential Cookies

Required for basic website functionality and cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website through Google Analytics.

Marketing Cookies

Used to deliver relevant advertisements and track advertising effectiveness.

Preference Cookies

Remember your choices and provide enhanced, personalized features.

You can control cookies through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect website functionality.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and providing our services, including:

  • Web hosting and content delivery services
  • Email marketing platforms
  • Analytics and advertising services (Google Analytics, social media platforms)
  • Payment processing (if applicable)

Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes (court orders, subpoenas)
  • Government investigations
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security updates and monitoring
  • Limited access to personal information
  • Staff training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Under Australian privacy law and international regulations, you have the following rights regarding your personal information:

Access and Portability

Request access to your personal information and receive a copy in a portable format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information (subject to legal obligations).

Opt-out

Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Links and Services

Our website may contain links to third-party websites, including:

  • Affiliate product links
  • Social media platforms
  • Partner websites and resources
  • External nail care and beauty sites

These third-party sites have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Note: When you click on affiliate links, the third-party company may collect information about your visit for tracking and commission purposes.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will delete that information promptly.

9. International Data Transfers

As an Australian-based website, your information is primarily stored and processed in Australia. However, some of our service providers may be located in other countries, including the United States and European Union.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable privacy laws.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Retention periods vary depending on the type of information:

  • Contact information: Until you request deletion or unsubscribe
  • Website analytics: Typically 26 months (Google Analytics default)
  • Communication records: 7 years for business purposes
  • User-generated content: Until removal is requested

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify users of significant changes via email or website notice
  • Post the updated policy on our website

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

12. Australian Privacy Principles Compliance

As an Australian website, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This includes:

  • Open and transparent management of personal information
  • Collection of information only when necessary for our functions
  • Ensuring data quality and security
  • Providing access and correction rights
  • Proper handling of complaints and inquiries

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: privacy@nowpopglamur.com.au

Phone: +61 2 7896 8899

Address: 58 Pitt Street, Sydney, NSW 2000, Australia

Business Hours: Monday-Friday, 9am-5pm AEST

We will respond to your inquiry within 30 days as required by Australian privacy law.

Privacy Complaint Process: If you have a complaint about how we handle your personal information, please contact us first. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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